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Terms and Conditions

Thank you for your interest in the Reliatex Inc.® website!
Please read our Terms and Conditions below before you place an order.

ORDERS:

Acceptance of your order is an agreement on your part to our general policy. When ordering, please specify catalog number, page number and size, and any other data available to ensure prompt handling of your order.

ACCEPTANCE OF ORDERS AND DELAY OF SHIPMENTS:

All orders are subject to acceptance by an executive officer of the seller. Order, when accepted are subject to, and no liability shall result from, delays in delivery shipment, or performance, for any reason whatsoever including without limitation those caused by circumstances beyond the control of the seller: An Act of God, storms, fire, flood, unusually severe weather, catastrophe, war, epidemic, riot, accident, trouble, shortage, inability to obtain material, equipment or transportation, on the part of or effecting the seller or its supplier.

BACK ORDERS:

We will attempt to ship all orders complete. However, in the event of back orders, we will ship as soon as possible.

CLAIMS, SHORTAGES, LATE DELIVERIES, DEFECTIVE GOODS:

No claims will be allowed unless reported within ten days after receipt of merchandise. Our responsibility ceases after we hold receipt in good order from Transportation Company.

CHECKS:

No personal counter, or black checks accepted unless previously cleared with business office.

C.O.D. SHIPMENTS TO OTHER AREAS:

Checks or moneys in advance of shipment.

COPYRIGHT:

No reproduction either in whole or in part may be made from this catalog without written permission from Reliatex, Inc.®

FREIGHT:

All goods are shipped F.O.B. Point of shipment. We reserve the right to ship by carrier of our choice.

MINIMUM ORDERS:

No orders accepted for billing less then $5.00 net. Delivery Minimum determined by County.

PAYMENT TERMS:

1. Open Account – For purchasers with established credit, terms are Net 30 days from date on invoice.

2. C.O.D. – Payment Due at time of delivery. Business check or cash accepted for amount of invoice.

3. Cash Only – Cash or certified funds accepted only at time of delivery.

4. Credit Card – Visa, American Express, MasterCard.

PRICE CHANGES:

Prices are subject to change without notice.

RECOMMENDATION:

All materials are shipped at buyers risk. Our responsibility ceases upon delivery of materials in good order to the carrier.

All materials should be examined carefully by the buyer before the transportation receipt is signed. If materials are received in bad condition on the freight bill and immediately file a damage claim with the carrier.

RETURNS:

Returns are not accepted unless we are first notified of the reason for the return, and we have granted permission for the return to be made. Credit for permitted returns will not exceed the price charged when shipment as made. Credit will be issued on open accounts at time of return into our warehouse. (No returns accepted on Bonded polyester or foam).

RETURNED CHECKS:

New accounts, first purchase, returned check will, result in cash only for future purchases. Established purchaser, second returned check will result in cash only for future purchases. A $35.00 charge will be added for each returned check.

TAXES:

Florida State sales tax (7.5%) for Hillsborough County Florida will be added to all orders that do not have assigned tax except card on file in our office.

TO OPEN CREDIT ACCOUNTS:

Please ask business office for credit application. This must be filled out completely and signed. Please allow two weeks for acknowledgement.